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Call 111 - When it is less urgent than 999

Out Of Hours - Urgent treatment Centre

If you require medical attention when the surgery is closed please telephone the NHS 111 Service on 111.

In the event of a life threatening emergency call 999.

A&E Not ANYTHING & EVERYTHING

Please think about the other options that are available to you before attending a Hospital A & E department as this is intended for Accidents and Emergencies and should not be used for minor ailments or conditions. Please note that patients with tight chest pains lasting for more than 15 minutes should dial 999.

PHONE THE SURGERY FIRST ON 0121 328 1977 WHERE A MEMBER OF STAFF WILL BE ABLE TO ASSIST YOU OR IF THE SURGERY IS CLOSED, YOUR CALL WILL BE AUTOMATICALLY TRANSFERRED TO OUR OUT OF HOURS DOCTORS SERVICE AT NO EXTRA CHARGE.

PLEASE NOTE THAT THE SURGERY PHONE LINE IS OPEN ALL DAY AND DOES NOT CLOSE AT LUNCHTIME

Urgent Treatment Centre’s (previously known as walk-in centres)
 
UTCs can now only be accessed via an appointment system, booked by NHS111. Patients can no longer access a ‘walk-in’ service, without an appointment.
 
Please  call 111 or visit online at https://111.nhs.uk first.
 
Following is an updated list of the 6 Urgent Treatment Centre’s within the Birmingham & Solihull area that NHS111 has access too:

Warren Farm Urgent Treatment Centre
Warren Farm Road, Birmingham, West Midlands, B44 0PU
Opening times: Monday – Sunday 8:00 – 19:00
 
Erdington Urgent Treatment Centre
Stockland Green Primary Care Centre
192 Reservoir Road
Erdington B23 6DJ
Opening times: Monday – Sunday 10:30 – 22:30
 
Washwood Heath Urgent Treatment Centre
Clodeshall Road, Washwood Heath , Birmingham, West Midlands, B8 3SN
Opening times: Monday – Sunday 09:00 – 20:30
 
Birmingham NHS Urgent Treatment Centre (“Boots”)
Lower Ground Floor, Boots The Chemists Ltd, 66 High Street , Birmingham, West Midlands, B4 7TA
Opening times: Monday – Friday 8:00 – 18:00
Saturday: 9:00 – 17:00
Sunday 11:00 – 15:00
 
South Birmingham GP Urgent Treatment Centre (“Katie Road”)
15 Katie Road, Selly Oak, Birmingham, B29 6JG.
Opening times: Monday – Sunday 8:00 – 20:00

Solihull Urgent Treatment Centre
Hurst Lane Clinic, 62 Hurst Lane
Castle Bromwich
Birmingham B36 0EY
Opening times: Monday – Sunday 10:30 – 22:30

 

111

PHONE 111 FOR CONDITIONS THAT DO NOT REQUIRE ATTENDANCE AT A HOSPITAL Accident OR EMERGENCY DEPARTMENT BUT CANNOT WAIT UNTIL THE SURGERY NEXT OPENS - THERE IS NO CHARGE FOR PHONING 111 HOWEVER YOU DO NEED AT LEAST 1p CREDIT ON YOUR MOBILE PHONE. THIS SERVICE OFFERS LOCALLY BASED OUT OF HOURS ADVICE AND TREATMENT AND YOU WILL NOT BE REQUIRED TO WAIT FOR A CALL BACK. YOUR CALL WILL BE HANDLED STRAIGHTAWAY BY A TRAINED OPERATOR.

Emergency Contraception

Contact Umbrella Health Services on

0121 237 5700

https://umbrellahealth.co.uk/

 

 

 

Consider Visiting a Pharmacist

There are a number of pharmacies near the surgery that can provide advice and issue medication which is available on prescription (free to you if you do not pay for your prescriptions or at the usual cost of a prescription if you pay). This scheme is called Pharmacy First and will mean that you do not need to book a doctor or a nurse appointment with us which will save you a lot of time. Please note that you will be asked to provide your NHS number.
Types of conditions that can be treated by a Pharmacist or at the Boots Walk In Centre include:

  • MINOR BURNS AND SCALDS
  • FEVER
  • PAINFUL PERIODS
  • HAYFEVER
  • RASHES
  • INSECT BITES AND STINGS
  • HEADACHES
  • MIGRAINE
  • CYSTITIS
  • SORETHROAT
  • CONJUNCTIVITIS
  • MINOR SUNBURN
  • EMERGENCY CONTRACEPTION
  • TENSION
  • THRUSH
  • COLDSORES
  • SCABIES

Need A Dentist Urgently?

If you need a Dentist in the evening, on weekends or Bank Holidays, call NHS 111 on 111.

Patients who cannot be seen by their family dentist and who meet the criteria for urgent out of hours care will be given a telephone number by NHS 111, to phone to book an evening or weekend appointment.

Local Services. Ready to Help You Ian Hazel Funerals Ltd